Product catalog

Purpose. The employee directory and record: personal, employment and compensation details, probation, documents, leave balances, payslips, termination and rehire, and the org chart.

Used by. HR Admin, Company Owner, Manager, Employee

• Directory with search, department filter and export
• Add employee (Personal, Employment, Compensation tabs)
• Probation is set when adding or editing an employee
• Welcome email with sign-in details on creation
• Onboarding starts by itself for every new hire
• Employee record tabs: Profile, Employment, Compensation, Documents, Leave balances, Payslips, Experience letters

Purpose. Company assets (laptops, phones, cars…), assignment to employees, condition and status, with an asset report.

Used by. HR Admin, Employee

• Asset register with category, condition, status
• Assign and return
• My assets for employees
• Asset report

Purpose. Self check-in with an optional geofence, daily and monthly attendance views, manual punches, correction requests that HR answers, shifts, a company work schedule and timezone, and a My schedule page.

Used by. HR Admin, Manager, Employee

• Self check-in from the dashboard
• Company clock: times, lateness and “today” follow the company timezone
• Night shifts: a check-in after midnight closes the previous day’s shift
• Company work schedule: working days, default hours, grace, night shift and timezone
• My schedule: your working hours for the next two weeks
• Geofence policy: off, flag or block

Purpose. Leave types with a policy engine (automatic balances, yearly renewal, carry-over, accrual, half days, documents), requests and approvals, the team calendar, public holidays and balance correction requests.

Used by. Employee, Manager, HR Admin

• Request leave (type, start, end, notes)
• Automatic leave balances for every employee
• Yearly renewal with carry-over, monthly accrual, carry-over expiry and service tiers
• Unpaid and no-balance leave types
• Half-day leave (first or second half of a one-day request)
• Supporting document and approval rules per leave type

Purpose. Monthly payroll runs (draft → approved → finalized, with reopen and void), manual adjustments, payslips with PDF, the payroll calendar, run comparison, salary register, end-of-service, and the bank file (WPS in Saudi Arabia, a bank-transfer CSV in Egypt).

Used by. Company Owner, HR Admin, Employee

• Run Payroll for a month and year (company owner)
• Run statuses Draft → Approved → Finalized, or Voided
• Everyone employed in the month is paid, including people on probation
• Probation pay percentage (company setting, default 100)
• Run detail per employee: basic, housing, transport, gross, overtime, deductions, net
• Employees who cannot be calculated are listed with the reason, and block finalizing

Purpose. Expense claims with receipts and categories, employee loans with repayment schedules and an HR company-loans view, and salary advances.

Used by. Employee, Manager, HR Admin

• New claim: title, category, amount (EGP, SAR, USD), date, receipt, description
• A new workspace starts with a list of expense categories
• Save as draft or submit immediately
• Two-level approval: manager, then finance
• Expense categories with limits per period
• Loans: principal, instalments (≤600), interest, start date, reason

Purpose. Public and private medical cover: carriers, contracts, packages, enrolments with dependents, and alerts for expiring cover and leavers still insured.

Used by. HR Admin, Employee

• Schemes: public (government) and private (commercial insurer)
• Contracts and packages with tiers Basic / Standard / Premium / Executive
• Contribution models: employer pays, employee pays, shared, % of salary
• Enrol employee and bulk enrol
• Dependents (add, edit, remove with confirmation)
• Filters: expiring within 30 days, left the company

Purpose. Requisitions with approval, job postings on a public careers page, the candidate pipeline, interviews, offers with a full lifecycle and e-signature, and conversion to an employee.

Used by. Recruiter, HR Admin, Manager, Candidate

• Job requisitions: draft → pending approval → approved / rejected, then filled
• Job postings: draft → published → closed, with a copyable public link
• Questions on a posting, answered on the apply form
• Public careers page and apply form (no account needed)
• Careers pages only show roles that are open and companies that can recruit
• Apply protections and re-applying

Purpose. Onboarding templates and runs that start by themselves, with assigned tasks, an AI-suggested path, onboarding documents, and probation reviews that reach the manager who can submit them.

Used by. HR Admin, Manager, Employee

• Onboarding templates with tasks
• Start Onboarding: employee, template, start date (today or later)
• Onboarding starts automatically for hires added through the form, the import or a converted candidate
• Run progress and task evidence
• AI path recommendation on a run (accept / regenerate)
• My Onboarding Tasks for assignees

Purpose. Offboarding templates and runs that follow the termination, IT access revocation after the last day, asset return tasks, exit interviews, a final-settlement task and end-of-service.

Used by. HR Admin, Manager, Employee

• Start Offboarding: employee, template, type, last working day
• Closing a run requires a recorded termination
• Final settlement task when something is owed
• Task types: general, IT access, asset return
• IT access revocation queue; revocations run 00:30 daily
• Exit interviews (pending → submitted / recorded by HR) with reminders 09:00

Purpose. Review cycles and templates, goals with approval, self and manager reviews, calibration, decisions that are applied to the employee, PIPs, check-ins, pulse surveys (with a My surveys page) and anonymous 360° feedback.

Used by. HR Admin, Manager, Employee

• Performance cycles and review templates
• Who is in a cycle: all employees, departments or specific people
• Close a cycle (HR, or automatically after its end date)
• Goals: draft → pending approval → approved / rejected → locked; change requests
• Self review (autosaves) and manager review
• HR list of self reviews with Unlock and a reason

Purpose. Courses (video, document, external link), assignments and completions, with overdue reminders.

Used by. HR Admin, Employee

• Courses with video URL, document or external link content
• Assign to people, track completion, export completions
• Joiners and movers are enrolled in their department’s courses
• My courses for employees
• Overdue reminders

Purpose. One inbox for everything waiting on you, multi-step approval workflows with SLAs and escalation, and delegation while away.

Used by. Manager, HR Admin, Company Owner

• Approvals inbox with type filters, details, approve / reject
• See where a request is stuck: current approvers, steps with SLA, decisions and escalations
• Workflow steps: approver is the manager, a role or a named user; parallel steps; per-step SLA
• Activate, deactivate, edit steps of a workflow
• Deleting a workflow keeps its history
• Create a new workflow from the UI

Purpose. Document templates (contract, offer, NDA, salary letter, experience letter), e-signature envelopes, employee document requests, expiry tracking and consent documents.

Used by. HR Admin, Employee, Candidate

• Templates in Arabic or English: contract, offer, NDA, salary letter, experience letter
• E-signature envelopes (DocuSign)
• Employee document requests (salary certificate etc.)
• Upload, verify, reject documents; expiry alerts
• Consent documents with versions and acceptances

Purpose. A drag-and-drop designer for email and document templates, with recommended Arabic and English designs for every type, autosaved drafts, versions with restore, one editor at a time, a test email to yourself and a PDF preview.

Used by. HR Admin, Company Owner

• Designer at /email-templates/:id/design and /document-templates/:id/design
• Blocks: text, content, button, image, section, list, divider, spacer, social, brand
• Panels: Blocks, Variables, Settings
• Undo and redo (Ctrl+Z, Ctrl+Shift+Z)
• Device preview: desktop, tablet, mobile
• Autosaved draft; Save version; Publish

Purpose. Employees raise HR tickets (payroll, leave, IT, general) with priority and SLA; companies contact Eldalala support.

Used by. Employee, Manager, HR Admin

• Create a ticket: subject, category, priority, description, attachments (≤10)
• Statuses: open → in progress → waiting → resolved → closed
• Agents reply, add internal notes, change status and priority, assign or "Assign to me"
• Helpdesk report and queue cards
• “Ask HR” from the AI assistant opens a pre-filled ticket
• Helpdesk notifications: receipt, needs-an-agent, reply, reassignment, SLA

Purpose. Company chat (channels, direct messages, mentions, attachments, moderation), the notification centre, broadcasts to segments, notification defaults and personal preferences.

Used by. Employee, Manager, HR Admin

• Channels and direct messages with mentions, reactions, attachments, tags, bookmarks
• Chat moderation and retention
• Real-time delivery (WebSockets via Reverb)
• Notification centre (in-app) and bell
• Broadcasts with segments and scheduling (sent every minute)
• Company notification defaults and personal preferences

Purpose. Headcount, turnover, attendance, payroll, performance, probation, leave balance, recruitment pipeline and asset reports; scheduled email reports; AI insight reports, anomalies, attrition risk and the AI assistant.

Used by. HR Admin, Company Owner, Manager

• Reports overview and ten individual reports
• Scheduled reports by email (checked hourly)
• Headcount: local vs non-local split by the company’s country
• AI insight report (monthly, sandboxed view)
• Anomalies: attendance patterns, absence spikes, payroll outliers, overtime
• Attrition risk (weekly, Sunday 04:00)

Purpose. Company profile and regional defaults, allowed email domains, custom fields, security and two-factor policy, roles and permissions (which now limit what staff can open), invitations, AI settings and email templates.

Used by. Company Owner, HR Admin

• Company profile, primary contact, address, regional defaults (language, country)
• Who can join this company (allowed email domains)
• Custom fields
• Security settings and two-factor enforcement scope
• Roles & permissions list with role assignment (owners)
• Role permissions now limit the admin endpoints they name

Purpose. Guided imports for most modules, migration from another system, accounting integrations, API keys with scopes, webhooks and job executions.

Used by. HR Admin, Company Owner

• Import steps: choose module → upload → validate → review → process
• Employee template with 22 columns
• Data migration import and migration history
• Accounting integration: Odoo
• API keys with scopes (employees, payroll, leave, attendance, recruitment, performance, webhooks, api_keys)
• Webhook endpoints and delivery log

Purpose. Audit log (with sensitive reads and exports), data retention policies, consent and terms acceptance, employee data-export and erasure requests, and personal-data protection.

Used by. Company Owner, HR Admin

• Audit log with changes
• Exports and sensitive reads are audited
• Platform staff access shows in the tenant’s audit log
• Data retention policies (weekly run)
• Personal data requests: export and erasure
• Terms and privacy acceptance recorded

Purpose. Pricing plans (Free, Starter, Growth), usage and quotas, invoices and alerts; card payments through the payment gateway, with a way back for a suspended or cancelled company. Prices are shown with VAT included.

Used by. Company Owner

• Plans: Free (10 employees, EGP 0), Starter (50 employees, EGP 1,999/month or 19,990/year) and Growth (500 employees, EGP 9,000/month or 90,000/year)
• Self-service signup lands on the Free plan (the cheapest public plan), no card needed
• Plan & Usage: overview, plans, invoices, alerts
• Locked modules show an Upgrade badge instead of disappearing
• A suspended, cancelled or incomplete company is read-only, with a way back
• Failed payments go through dunning, and the last card cannot be removed

Purpose. The employee portal: Home with check-in and leave, my attendance and schedule, payslips, requests, documents, insurance, assets, tasks, goals, courses, surveys, profile, privacy and preferences. Managers get the same pages beside their team tools.

Used by. Employee, Manager

• Home: check in, request leave, recent payslip and leave
• My schedule: your working hours for the next two weeks
• My surveys: answer the pulse surveys addressed to you
• Download your payslip in the app
• Ask for a copy of your personal data or its erasure
• Managers have the employee pages too

Purpose. The public home page, company signup, sign-in, two-factor, SSO, password reset by emailed code, email verification and company invitations.

Used by. Company Owner, HR Admin, Employee

• Public home page: features, modules, pricing, security and FAQ, in Arabic and English
• Public pages are built for search engines and shared links
• Register a company in two steps. Step 1 (required): company name, your name, work email, password and confirmation. Step 2 (optional): phone, company size, industry
• Email verification gates paying and inviting
• Clear sign-in, sign-up and reset errors
• Sign in with work email and password; the session is kept (there is no “Remember me” checkbox); sign out other sessions