Eldalala Help Center
Step-by-step guides for Eldalala, the Arabic-first HR, payroll and attendance software: for HR admins, managers and employees, with answers to common questions.
- Product version
- Web v2.4.1
- Last updated
- 2026-10-11
Eldalala (الدلالة) is an Arabic-first HR platform: people, attendance, leave, payroll, hiring, performance and self-service in one bilingual workspace. These guides use real screens from the product. Search with ⌘K or Ctrl K.
Arabic + English, right-to-leftWorks in the phone’s browserStart free, up to 10 employees
Guides by role
Pick the guide for what you do in Eldalala.
HR Admin guide
HR administrators and company owners
Add employees, set up leave and attendance, run payroll, approve requests and configure the company.
Open the guide
Manager guide
Team leads
Approve your team’s requests and follow their attendance, leave and performance.
Open the guide
Employee guide
Everyone
Check in, request leave, read your payslip and ask HR for help.
Open the guide
Get started and look things up
Modules
People
EmployeesEvery plan
The employee directory and record: personal, employment and compensation details, probation, documents, leave balances, payslips, termination and rehire, and the org chart.
AssetsEvery plan
Company assets (laptops, phones, cars…), assignment to employees, condition and status, with an asset report.
Time & attendance
Time & AttendanceEvery plan
Self check-in with an optional geofence, daily and monthly attendance views, manual punches, correction requests that HR answers, shifts, a company work schedule and timezone, and a My schedule page.
LeaveEvery plan
Leave types with a policy engine (automatic balances, yearly renewal, carry-over, accrual, half days, documents), requests and approvals, the team calendar, public holidays and balance correction requests.
Compensation
PayrollStarter and Growth plans
Monthly payroll runs (draft → approved → finalized, with reopen and void), manual adjustments, payslips with PDF, the payroll calendar, run comparison, salary register, end-of-service, and the bank file (WPS in Saudi Arabia, a bank-transfer CSV in Egypt).
Expenses, Loans & AdvancesEvery plan
Expense claims with receipts and categories, employee loans with repayment schedules and an HR company-loans view, and salary advances.
Medical InsuranceEvery plan
Public and private medical cover: carriers, contracts, packages, enrolments with dependents, and alerts for expiring cover and leavers still insured.
Talent
RecruitmentGrowth plan
Requisitions with approval, job postings on a public careers page, the candidate pipeline, interviews, offers with a full lifecycle and e-signature, and conversion to an employee.
Onboarding & ProbationStarter and Growth plans
Onboarding templates and runs that start by themselves, with assigned tasks, an AI-suggested path, onboarding documents, and probation reviews that reach the manager who can submit them.
OffboardingStarter and Growth plans
Offboarding templates and runs that follow the termination, IT access revocation after the last day, asset return tasks, exit interviews, a final-settlement task and end-of-service.
PerformanceStarter and Growth plans
Review cycles and templates, goals with approval, self and manager reviews, calibration, decisions that are applied to the employee, PIPs, check-ins, pulse surveys (with a My surveys page) and anonymous 360° feedback.
LearningEvery plan
Courses (video, document, external link), assignments and completions, with overdue reminders.
Workspace
Approvals & WorkflowsEvery plan
One inbox for everything waiting on you, multi-step approval workflows with SLAs and escalation, and delegation while away.
Documents & E-signatureEvery plan
Document templates (contract, offer, NDA, salary letter, experience letter), e-signature envelopes, employee document requests, expiry tracking and consent documents.
Template BuilderEvery plan
A drag-and-drop designer for email and document templates, with recommended Arabic and English designs for every type, autosaved drafts, versions with restore, one editor at a time, a test email to yourself and a PDF preview.
HR Helpdesk & SupportEvery plan
Employees raise HR tickets (payroll, leave, IT, general) with priority and SLA; companies contact Eldalala support.
Chat & NotificationsEvery plan
Company chat (channels, direct messages, mentions, attachments, moderation), the notification centre, broadcasts to segments, notification defaults and personal preferences.
Insights
Administration
Settings, Roles & SecurityEvery plan
Company profile and regional defaults, allowed email domains, custom fields, security and two-factor policy, roles and permissions (which now limit what staff can open), invitations, AI settings and email templates.
Imports, Migration & IntegrationsEvery plan
Guided imports for most modules, migration from another system, accounting integrations, API keys with scopes, webhooks and job executions.
Compliance & PrivacyEvery plan
Audit log (with sensitive reads and exports), data retention policies, consent and terms acceptance, employee data-export and erasure requests, and personal-data protection.
Plans, Billing & UsageEvery plan
Pricing plans (Free, Starter, Growth), usage and quotas, invoices and alerts; card payments through the payment gateway, with a way back for a suspended or cancelled company. Prices are shown with VAT included.
Self-service
Employee Self-serviceEvery plan
The employee portal: Home with check-in and leave, my attendance and schedule, payslips, requests, documents, insurance, assets, tasks, goals, courses, surveys, profile, privacy and preferences. Managers get the same pages beside their team tools.
Sign-in & AccessEvery plan
The public home page, company signup, sign-in, two-factor, SSO, password reset by emailed code, email verification and company invitations.